Better Business Bureau Customer Reviews

November 20,2011

We called this animal hospital after hours on a Tuesday night when our dog gorged himself on what became known as 9 cups of dry food. New to the area, we did not have a vet in place and our vet was about 35 miles away and closed for the evening. We googled the nearest hospital and Dr. Thomas answered the emergeny line right away. She calmly walked us through what we needed to do, and when nothing seemed to work, she sent us right up to Nashua Animal Hospital. Our animals are not registered with Chelmsford Animal Hospital, but Dr. Thomas even called us back the next night to check on our pooch and make sure he was okay. Thanks to her we avoided some expensive surgery and were able to get him the care he needed. We met 2 days later to extend our heartfelt appreciation. We couldn't recommend this hospital more and we are eternally grateful for everything she did for us.

March 3, 2011

I made an appointment with Dr. Cushing for Vada,my big black newfi lab mix .She looked at her did a couple of skin tests and prescribed some meds .. that was March 1st , she is doing so wellnow as of March 3rd already . She is not itching and chewing she sleeps so well and acts and looks like a new doggie . She isn't done yet , she has a long while to go to finish her meds etc. but what a difference DR. Cushing has made in my life for Vada. I will recommend this Animal Clinic to all of my friends with pets .. I drive an hourto get there . well worth the drive ..to get to the bottom of a long drawn problem for my dog ..

Chelmsford Animal Hospital to show its new quarters

By Dan Phelps, dphelps@lowellsun.com

Updated: 12/03/2009 06:35:35 AM EST

CHELMSFORD -- When a quartet of veterinary professionals bought the Chelmsford Animal Hospital four years ago, the building covered 1,100 square feet and had one examination room.

Today, it's nearly four times the size -- at 5,000 square feet -- and has four exam rooms and a consultation room.

The brand-new veterinary hospital, at 11 Fletcher St., will be the site of an open house Saturday from 2 to 5 p.m.

"We're going to open it up and show everybody what's behind the curtain," said Fred Ramseyer, who owns the hospital with his wife, Dr. Patricia Berchtold, and husband-and-wife veterinarians Dr. Mark Engelhardt and Dr. Patricia Hart.

According to Ramseyer, the open house will include tours of the facility, as well as explanations of the types of surgery the doctors can perform on-site. There will be refreshments and a free raffle for baskets of pet supplies.

Chelmsford Animal Hospital was owned for 42 years by Dr. Martin Gruber, who retired in 2005 after selling the business to the foursome, three of whom had worked together at the Animal Hospital of Nashua.

The new owners soon realized they needed more room.

"We tried to keep the building small and warm and fuzzy and homey," Ramseyer said. "It's not a huge Taj Mahal, but we do have enough room now to do what we need to do."

He said the five doctors on staff, which also includes Dr. Claire Thomas and Dr. Jennifer Cushing, can handle most pet ailments and injuries, but a surgeon